Keeping your account data safe and secure has always been our focus and general priority. Each and every account that we host, whether on one of our cPanel servers, or on one of our DirectAdmin servers, is backed up to our Backup-KS server every 24 hours. These backups were historically always done on a server-side level, and were never made publicly available to our end users.
Today, we’re happy to announce that we’ve enabled client-level backup and restore functionality through JetBackup 5. If you’re hosting with us, this functionality has already been activated for your account.
Do be aware, however, that there is a client-side backup limit of 5GB, and only 3 client-made backups can exist at a time.
Let us know if you have any questions!