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24
November
2024
Hey all, Tyler here. I just wanted to quickly provide everyone with a quick update regarding our outage a couple of days ago. What Happened? To make a long story short, our Royal 2 server went down for approximately 24 hours. Why Did This Happen? We encountered a billing related issue with our datacenter’s billing […]
15
August
2024
Hey all, Tyler here. As many of you may already know, DoRoyal’s entire web hosting infrastructure has been experiencing a Distributed Denial of Service attack since at least March of 2024. Unfortunately, things just kept getting worse for us, with our entire network going down for approximately two whole days, requiring that we do a […]
20
July
2024
We are still being targeted by a Distributed Denial of Service attack, or DDoS for short. It has been taking our network down every four hours, on average, for a total duration of one to three minutes. Sometimes longer, sometimes shorter. The original course of action, was to simply try and wait things out. Most […]
8
June
2024
We are thrilled to usher in a new era of customer support excellence with the launch of our cutting-edge Jester AI Support Bot System and the dedicated Jester AI Support Department. As part of our unwavering commitment to providing exceptional service, we’ve harnessed the power of artificial intelligence to revolutionize your support experience. In fact, […]
4
June
2024
Long Ticket Queues We are currently experiencing a higher than usual number of support tickets. We’re responding to everything we can in a first come, first serve order. Sorry for the delays, and inconvenience.
4
August
2023
Effective immediately, we are increasing the price of our Jester’s Plan from $5.95 to $6.95 per month. This price increase only affects the monthly payment option, with all other pricing remaining the same. So if you’re currently hosting with our annual plan at $64.20, your price will not increase. Why Is This Happening?! Long story […]
3
July
2023
For years, we’ve been using PayPal exclusively as our online payment gateway. Starting today, we’re proud to announce that we now support Stripe! (in addition to PayPal) With Stripe, comes Apple Pay, Google Pay, WeChat Pay, Alipay, Link, and Klarna! The specific payment method may vary by region or device, so if you don’t see […]
2
July
2023
Twitter has been making some rather drastic changes as of late, and one such change makes it very difficult for us to continue to provide support services on the Twitter platform. Twitter introduced “rate limits”, which effectively limits the number of tweets you are permitted to view per day (including those from our customers that […]
20
June
2023
Google Domains (domains.google) is soon to be no more. No, for real. Here’s the official press release. Instead, every GD customer is going to be migrated over to Squarespace, starting in the third quarter of this year. This may not seem like too big of a deal for many, but for a bunch of people […]
11
March
2023
Effective immediately, our new CodeGuard prices are as follows; DoRoyal CodeGuard 1 GB Monthly: $2.95 Annually: $12.00 Biennially: $22.00 Triennially: $26.00 CodeGuard 5 GB Monthly: $3.95 Annually: $24.00 Biennially: $40.00 Triennially: $44.00 CodeGuard 10 GB Monthly: $6.95 Annually: $65.00 Biennially: $85.00 Triennially: $90.00 CodeGuard 25 GB Monthly: $17.95 Annually: $180.00 Biennially: $340.00 Triennially: $340.50 CodeGuard […]
